Frequently Asked Questions

Everything you need to know about Haus Labs by Lady Gaga.

Are Haus Labs products vegan and cruelty-free?

Yes, we are 100% vegan and cruelty-free. We never test on animals, and our formulas do not contain any animal-derived ingredients.

What is the 'Clean at Haus' standard?

Clean at Haus means our products are formulated with safety and efficacy in mind, excluding over 2,700 questionable ingredients while prioritizing high-performance, skin-loving actives.

How can I find my perfect foundation shade?

You can use our online Shade Finder tool or upload a photo for a personalized consultation with our artistry team to find your match in the Triclone Skin Tech Foundation.

What is your return policy?

We offer a 60-day return policy for all products purchased on Hauslabs.com. If you are not completely satisfied with your order, you can return it for a full refund.

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress.